Although you will be employed by Oxford Innovation Advice, this role is an 18 month secondment to Innovate UK to work on the EDGE programme and you will be managed day to day by the team at Innovate UK.Innovate UK EDGE is a key part of the UK innovation agency’s investment in the innovative businesses that drive economic growth. It complements Innovate UK project funding with intensive, specialist-led support for such ambitious businesses.This is a new role created to support the expanding Marketing team within Innovate UK’s EDGE team to support delivery of the EDGE service. It will focus on the development and management of Innovate UK EDGE digital channels and capabilities.Travel Requirements:The role is field-based. There will a requirement to travel, mostly nationally, and there is some flexibility in this as Innovate UK makes extensive use of telepresence tools for meetings to minimise unnecessary travel. In general, you will need to work in Innovate UK’s Swindon office once a week and may have an average of four to six nights away from home per month to attend conferences and events.Primary Job PurposeThis role will focus on leading the development and management / maintenance of Innovate UK EDGE digital channels and capabilities including:
Being the product owner leading the user-centred development of innovateukedge.ukri.org, a key digital information product for Innovate UK that is in built in Drupal and attracts c. 20K unique visitors per month. We have ambitions to utilise the site for aspects of service delivery too.
Strategically harnessing digital communications channels to aid business audience retention and recruitment for Innovate UK EDGE, including via email, organic social and infrequently digital advertising
Developing our internal communications capabilities by harnessing and tailoring digital platforms for our needs
You will have a successful track record of leading product delivery in agile environments. You’ll be guided by the fundamental principles of putting user needs first, focusing on delivery and outcomes over process, and being open and collaborative. Success for you means supporting other Innovate UK teams (e.g. CRM and the reach and engagement directorate) and external agencies to deliver to the very best of their abilities.You will own the vision for your product and engage your team and stakeholders in the development of that vision, creating and managing an iterative roadmap, responding to feedback and changes to accommodate user and business needs.You will promote and keep people informed about the development of your product. You will represent users throughout the delivery process and use their feedback to inform continuous improvement.You will lead procurement and management of external technology suppliers and web, SEO and analytics agencies.ExperienceEssential Experience:
Extensive experience of digital product management experience that includes research-based conception, design, build project management and commissioning of complex web services and sites that involve third party integrations
Strategic digital marketing and communications; including but not limited to; content, web, social and email; working with commonly available tools and in conjunction with external agencies for some but not all activity
Understanding of SEO principles and using analytics dashboards
Achieving commercial outcomes, delivering added value, understanding market and customer issues and using these to promote innovative business models
Proven ability to build effective working relationships with agile colleagues at suppliers and colleagues at your organisation working in an agile way
Effective budget management skills
Working within constraints, demonstrating ability to prioritise and mitigate and adapt to constraints
Successful management of senior colleagues and stakeholders with conflicting demands and priorities
Managing site integrations e.g. a Salesforce CRM integration
Setting and delivering against digital KPIs
Desirable Experience:
Agile qualification/qualification in product management
Working knowledge or experience of the Government Digital Service standard and how it can effect digital transformation
Working in a business facing organisation
Working up a commercial roadmap as well as a product one
Understanding of the public business growth support landscape, particularly with respect to the research and innovation ecosystem
Line management (the role could entail line management of a digital associate, focusing on the implementation of digital marketing strategy)
Experience of public sector procurement processes and of managing a call down contract budget
Experience of digital content creation (audio visual, graphical and textual)
Please see attached Job Description for full role responsibilties and required skills.What is in it for you as an Oxford innovation Advice Employee:
Contributory pension scheme with up to 5% matching contributions
25 days annual leave plus Bank Holidays with the opportunity to buy/sell up to 5 days
Flexible benefits options, which include private health and dental schemes for individuals and their dependents, health assessments
Access to a wide range of discounts including high street favourites and holiday providers
Our closing date for applications is the 30th June 2023. We reserve the right to appoint prior to this date, therefore applications should be submitted as soon as possible.We are an equal opportunities employer and welcome applications from candidates of all backgrounds.